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TOPIC: Frame.io Share not Uploading.

Frame.io Share not Uploading. 27 Nov 2016 06:46 #83359

  • oldsoul
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I just upgraded to FCP 10.3 and now my Frame.io share preset H264 Timeline won't upload to my project. I deleted them and I tried re-installing the extensions from the Frame.io standalone app. My OS is El Capitan 10.11.6. I can manually upload to the Frame.io project outside of FCPX. Any ideas?

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Frame.io Share not Uploading. 02 Dec 2016 07:36 #83537

  • heyitsjulian
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I am also having this issue. I uninstalled the Frame.io Helper App and re-installed from the App Store, to no avail. I have reached out to the Frame.io team and am waiting on a response.

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Frame.io Share not Uploading. 02 Dec 2016 08:04 #83541

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wasn't this already addressed in the What's new, fixed or different in FCP 10.3? thread?

Which seems not to be 10.3 related.

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Frame.io Share not Uploading. 02 Dec 2016 08:07 #83542

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We have the same problem - seems it does export a temporary file for upload and then stops :)

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Frame.io Share not Uploading. 02 Dec 2016 08:14 #83545

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You're right, I didn't see it in that thread. I just gave it a run with 10.2.3 and it also sat at 0%.

-on macOS 10.12.1.

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Frame.io Share not Uploading. 02 Dec 2016 08:14 #83546

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It always takes some time before third-party manufacturers update their products for new versions of the OS or the NLE. The best thing you can do is indeed to contact the manufacturers, so they are aware of any issues.

- Ronny

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Frame.io Share not Uploading. 02 Dec 2016 09:19 #83547

  • Suzero
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The solution for Frame.io upload is to adjust the Share settings.

Go to File > Share > Add Destination.
Don't add a destination, but edit an existing one.
Select the existing Frame.io destination that you usually use in the left column.
After the 10.3 update the 'Open With...' setting is set to 'Do Nothing' - this needs to be set to open in Frame.io.
Change that setting and the upload should work again.


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Last edit: by Suzero.

Frame.io Share not Uploading. 02 Dec 2016 09:27 #83549

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You are a saint.

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