Greetings, I'm a newbie so forgive my would be ignorance. I have Catalina 10.15.5 running FCPX with red camera plug ins, the last few days it doesn't even stay open for 60 seconds before I get a crash error redopencl.dylib I have uninstalled both software and plug in and the same problem. Please help.
It look like maybe the RED plugin crashed FCPX. The crashed thread was 65 and you didn't post that call stack so it's hard to tell. There is also a message about graphics error.
Please state the exact Mac you have, including year, model, and GPU.
Also if possible post the call stack for thread 65.
If you uninstalled the software and plugin and it's still crashing in REDOpenCL.dylib, then it has not been fully removed. You'd need to contact the plugin manufacturer for instructions on full removal.
yikes wrote: Thank you, I've done that several times and also talked with Red tech support that told me the same thing, still crashes.
If it's crashing in RED's code you will need to contact them and firmly encourage them to escalate this. This would typically consist of sending them the entire FCPX crash log or taking other debugging steps they request. The case tracking system of any worthwhile company will contain all prior reports of similar problems, which enables them to do a search on similar crash reports.
Based on their incident tracking database, at a bare minimum they should be able to determine if it's unique to Catalina, unique to 10.15.5, or unique to a certain encoding format of RED media.
There are obviously lots of FCPX customers using RED media and the RED workflow plugins. They are not all crashing, so it may be something unique to your situation. E.g, when you say it "immediately crashes when loading up the master file", do you mean when simply opening the FCPX library? Or when loading the project (aka timeline)? If so where are those files located? Are they all on a locally-attached HFS+ or APFS partition, or are any on an ExFAT or NAS drive?
If the media files and FCPX library are all on local drives, try going there in Finder do CMD+I and re-granting access permission to those folders and all files therein. Go to the bottom of the Get Info panel under Sharing & Permissions, unlock it, grant group "everyone" read & write access, then click the gear icon and click "apply to enclosed items". There were some permissions changes on Catalina that might be involved.
If you will post the complete call stack for the crashing thread I'll examine that.