fbpx
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Text Effects are Crashing FCPX

Text Effects are Crashing FCPX 13 Aug 2011 23:40 #795

  • youngeddie
  • youngeddie's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 133
  • Thank you received: 0
First I'd just like to say that since I found this site, FCPX makes a lot more since. You guys are the best!

So, heres my problem... after spending two hours with the nice people at Apple Care, it was determined that the Text Effects are buggy in FCPX, and a solution is being thought of.

Every time I touch a text box the program crashes. I can't even attempt to delete them without causing a crash. So, I can't work on my project.

Is there something I can do while waiting for FCPX's next update?

Please let me know, and thanks so much for all the tutorials, and discussions about FCPX on your site!

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 14 Aug 2011 00:07 #796

  • alex4D
  • alex4D's Avatar
  • Offline
  • Platinum Boarder
  • Platinum Boarder
  • Posts: 465
  • Karma: 36
  • Thank you received: 250
Accented characters are certainly buggy, instead of using keyboard shortcuts, you are advised to use 'Special Characters' from the Edit menu - although you are nowhere able to do that yet.


There might be a problem with one of your fonts.

Have you

1. Used the Font Book app to disable all fonts - it will resist disabling the system fonts, that's OK.

Try again in FCP X

2. In Font Book, validate all the fonts that are enabled.


If you've tried this already, could you list a few of the other things you've tried (starting the computer from a different drive, repairing permissions, uninstalling and re-installing FCP X etc.)


Alex

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 14 Aug 2011 03:39 #798

  • youngeddie
  • youngeddie's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 133
  • Thank you received: 0
Hi Alex,

Thanks very much for responding to my post. I'm running today, but I'll be back with my history and my computer specs.

Thanks,

Eddie

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 15 Aug 2011 13:54 #815

  • youngeddie
  • youngeddie's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 133
  • Thank you received: 0
Hi Alex,

Thanks so much for your suggestion regarding "Font Book". I trashed the Font Book preferences, got rid of a couple of bad fonts and Whaa-La... I'm back on track!!!

Thanks also for your free effects. The "Eight Point Mask" was a life saver!

Keep up the good work!

Eddie

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 05:48 #3721

  • sdgStudios
  • sdgStudios's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
So I am having the same problem and I've done everything you suggested. I also deleted my FCP preferences and re-installed. I am running version 10.0.3 and if I even click on the text effect that I dragged in, FCPX crashes.

All my fonts are validated and permissions repaired. I cannot use this project I've been working on because I can't remove this one text effect.

This is really unacceptable to me... working in QA for a large music tech company this sort of easily found crash that many users seem to be dealing with does not make any sense, ESPECIALLY with an update! Thanks for your help.

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 06:51 #3726

  • BenB
  • BenB's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 10110
  • Karma: -34
  • Thank you received: 1280
Try duplicating the timeilne.
Try deleting the render files via the File menu command.
Trash prefs with the free Preference Manager app.
Repair all drives with Disk Utility.
Move FCP X to the Trash from the Applications menu, then in the Purchased tab of the Mac App Store, reinstall it.

Are you using any third party title templates?
What is your hardware setup?

Please Log in or Create an account to join the conversation.

Last edit: by BenB.

Re: Text Effects are Crashing FCPX 02 Feb 2012 13:13 #3746

  • youngeddie
  • youngeddie's Avatar Topic Author
  • Offline
  • Expert Boarder
  • Expert Boarder
  • Posts: 133
  • Thank you received: 0
Hi Ben,

Thanks very much for your response to my letter.

Things are pretty well worked out since I first posted my concerns, but I'm going to print out your letter as a guide for dealing with any possible future problems with FCPX.

BTW, how do you like 10.0.3? Pretty cool, right?

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 20:24 #3758

  • BenB
  • BenB's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 10110
  • Karma: -34
  • Thank you received: 1280
10.0.3 is very nice, and shows Apple is moving in the right direction with this.

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 20:37 #3759

  • sdgStudios
  • sdgStudios's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
I had already duplicated the timeline without the faulty effect. I had already trashed preferences with Preference Manager and repaired drives with Disk Utility. I also already trashed FCPX and reinstalled it. I have deleted the render files. I am not using any third party templates. We're talking Bottom Thirds text with no animation and it's unusable. As of right now I cannot apply any text of any kinds to any project. Frustrating! Thanks for your help.

Graphics: Chipset Model: NVIDIA GeForce GT 120

Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 12 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MP41.0081.B08

Please Log in or Create an account to join the conversation.

Last edit: by sdgStudios.

Re: Text Effects are Crashing FCPX 02 Feb 2012 20:57 #3764

  • BenB
  • BenB's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 10110
  • Karma: -34
  • Thank you received: 1280
Wow, that's really odd. The graphics card is just barely up to spec, but, should handle the text. I'd consider upgrading the graphics card anyway, as FCP X and Motion 5 are going to push it's limits really hard. Very odd, I'm not seeing anything this bad anywhere else, after the 10.0.3 update, really. Very odd.

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 21:13 #3765

  • sdgStudios
  • sdgStudios's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Yes, the graphic card needs upgrading. Wasn't planning on editing on this computer. The card is OpenCL but it is having trouble. I would call Apple Support, but that seems futile. Downloaded from the APP Store so I'm not sure how support works. Are you familiar with the best way to get actual help from Apple?

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 21:34 #3768

  • BenB
  • BenB's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 10110
  • Karma: -34
  • Thank you received: 1280
Post here. Seriously. Apple retail store folks have no clue about the under-the-hood workings of FCP, neither do the phone support folks. You'll get better info here than directly from Apple. There is no official "FCP" tech support with them.

What year is your Mac Pro?

Please Log in or Create an account to join the conversation.

Re: Text Effects are Crashing FCPX 02 Feb 2012 21:40 #3771

  • sdgStudios
  • sdgStudios's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Thanks, I figured as much. I just updated my graphics card driver and the problem has been fixed. Process of elimination... thanks for helping out.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1